FAQ

1
How to start my first race in WSS?

 

⦁ Create your account on WorldSimSeries.com using your real name and surname

⦁ Make sure you have Assetto Corsa and Steam installed in your PC.
⦁ There are two ways to connect with WSS:
1) Browser + WSS app

Sign in to the system and make sure the WSS app is running

2) Content Manager

Open Content Manager, click on LIVE > World Sim Series > Sign in

⦁ Select Overview/Race/Time attack/Drift/Fun/Community section and choose the event from upcoming or happening events you would like to participate in
⦁ On the event page check event type, car, track, conditions, and other event information
⦁ Press the ‘Join event’ button, select car, review and approve any event regulations/rules and press ‘Confirm’
⦁ When the time comes and the event starts, the ”Connect” button will appear replacing the counting down the clock. You will be notified to join the server via notification. Press ”Connect” to launch Assetto Corsa and automatically connect to the event server
⦁ When the race is finished, quit Assetto Corsa and check the event results page in the WSS system. The results should appear approximately 2-5 mins after the race finishes

2
What are the system requirements?
3
Can I run on XBox, PS4 or Mac?

Currently, WSS runs on Windows PC only. There is still the Boot Camp option for Mac users.
Learn more about here.

4
What is Assetto Corsa?

Currently, the only simulation software the platform supports is Assetto Corsa by Kunos Simulazioni for Microsoft Windows. Please consult the hardware requirements on the official Assetto Corsa website.
For a full WSS platform experience, we do recommend purchasing Assetto Corsa ULTIMATE EDITION pack.

5
What is WSS app?

WSS app is a mediator between WSS website and Assetto Corsa. We want your experience to be as seamless as possible, so WSS app provides automatic content updates and launches Assetto Corsa directly to the server. Download WSS app.

If you do not want to use WSS app you are available to race in WSS by using Content Manager.

6
Is it free?

World Sim Series platform is totally free to join. That said, you may need to buy Assetto Corsa simulation software if you don’t have it yet.

7
How does driver rating system work?

World Sim Series uses a sophisticated calculation system to define the rating of each driver – ELO rating system. If you win against a higher rating driver you will get more rating points than winning against a lower rating driver. In a race, you basically win against everyone who is behind you and lose against everyone in front of you.

8
How does driver divisions work?

In race events where there is an unlimited registered driver count and more registered drivers than the circuit allow – the system will split drivers into multiple divisions and create multiple servers. The highest rating drivers appear in division 1, lower rating drivers appear in Division 2, and so on.

9
Where do I change Assetto Corsa settings?

Please launch Assetto Corsa normally and configure using the original Assetto Corsa launcher or use Content Manager to change settings.

Once settings are changed – they will also be used when launching through WSS.

10
Problem: The WSS app shows 'Failed to launch'

Please send the report by opening WSS app menu and click ‘report problem’. Please include your contacts in the report.
For faster support, you can also contact the support (at the right bottom of the web).

11
Problem: I downloaded WSS app but website still shows that WSS app is not detected.

Please use Chrome browser. If the problem persists, please open WSS app and check for any messages or errors. If everything is OK  WSS app should show ‘Ready’.

12
Problem: When I press ‘Connect’ button, nothing happens

Make sure you are using the Chrome and WSS app icon at the top is not blinking and showing that it is connected. Open WSS app to check if there are no messages.

13
Problem: WSS app launches Assetto Corsa, but it closes itself with ‘Checksum error’

Some mods might have been overwritten after installation, please try resetting installed mods in WSS app: click on menu icon, Game content > Reset game content.

14
Problem: WSS app shows ‘Assetto corsa is Already running’, but actually Assetto Corsa is closed

Please wait a minute and try again. If this happens again try restarting Steam.

15
How to start WSS with Simxperience?

wss simxperience

16
Why I need to wait 7 days for Wallet withdraw

When you add funds into your wallet account they are available to use for the event entry after your account is confirmed. This usually takes around 10 min.

If you decide to withdraw your money into your bank account, due to security and fraud reasons, we hold your funds for 7 days, until it will be available to withdraw.

The screen will look like this:

After 7 days pass from the first funds added to your wallet account, you will be available to withdraw the full amount.

The screen will look like this:

17
I am not able to launch the game with WSS app

If you are not able to launch the game through the WSS application after the successful installation, it might be that your antivirus application is blocking it. Although we have a valid security certificate, some antivirus applications might still time to time have an issue. If this is the case, you should try to unblock WSS app in the antivirus blocked applications list or whitelist WSS app manually in the antivirus application. This process will vary based on the antivirus application you are using. We will not take any responsibility for this action, please use your common sense.

How to unblock WSS app in Windows

How to unblock WSS app in Avast

18
How WSS wallet fee is combined

When you are entering an event with a prize pool, our system will charge a fee, which is combined from several different values:

The fixed Stripe fee is € 0.25

The WSS platform fee, which is 10% of your total contributed amount.

These fees are required so that we can cover the transnational payment costs for the service.

19
I want to participate in paid event. How does it work?

The WSS platform hosts multiple championships organized by WSS and other organizers.

WSS premium events
These championships are organized by the World Sim Series and marked with a STAR in the event list (Paddock).
To participate in the WSS premium event, the participant has two options for event entry:

  1. Upgrade to PREMIUM ACCOUNT and have a FREE ENTRY for all WSS premium events.
  2. Pay the round entry fee.

Other organizers events

Participants pay a registration fee when registering for championships of all other organizers, regardless of premium membership subscription.

20
How to install custom shaders patch?

To install custom shaders patch you need to use Content Manager

Open Content manager> Settings > Custom shaders patch > Install

Make sure that General Patch setting is activated.